Processing times are currently several weeks. ** If you cannot request a voucher or refund in My Bookings, please complete this form to send us your request. ls that normal Before travel, governments at certain destinations may require airlines to provide passenger data (passport number, home address, email, telephone number, etc.). Postpone my trip in My Bookings * Except for group fares and allotments. Air France is asking me for a lot of personal information. You can submit your request via My Bookings** on our app or website. All refund requests will be processed according to your ticket's fare conditions. Vouchers are valid for one year following the date of issue. You can request a non-refundable travel voucher* to book a new flight. If you are unable to do so, please contact our customer service online. ![]() Most tickets can be changed in My Bookings via the app or on our website. To do so, go to My Bookings** on our app or website. Discover our services to help you travel with peace of mind. You can also request a refund* if your ticket conditions allow it. Find all the information you need to prepare your trip: flight times, formalities, health advice. For close to 30 years, Air France and SNCF French Railways have been offering their customers a service allowing them to combine train and air travel in the same reservation. Vouchers are valid for one year following the date of issue. KAYAK users also found Rome to Paris round-trip flights on Wizz Air Malta from 50 and on Vueling from 52. You can request a refundable travel voucher to book a new flight, regardless of your ticket conditions. Your flight is scheduled as planned but you no longer wish to travel? Postpone my trip in My Bookings * Except for group fares and allotments. Find the latest Covid-19 travel requirements for your upcoming trip, or view our interactive world map to plan your next trip. Most tickets can be changed directly in My Bookings via the app or on our website. TravelDoc Passenger View - TravelDoc.Website. To find out more, please visit our dedicated page on the AIR FRANCE corporate website. ![]() ![]() However, if the original fare is no longer available, you will only pay the price difference. In the Policy, 'AIR FRANCE' refers to the French airline company AIR FRANCE, whose registered office is located at 45, rue de Paris, 95 747 Roissy CDG cedex, France. Trip management made easy with widgets Access your next trip and our flight schedule from your phone’s home page via our updated widgets. Whatever the reason, you can postpone* your trip before the departure date of your flight with no change fees. All your documents at your fingertips Check in directly in the app and download your boarding pass to your Wallet. Last month Skyteam member Delta launched a new ‘Fly Ready’ tool in partnership with Virgin Atlantic, allowing customers travelling in either direction between the US and UK to securely upload negative Covid-19 test certificates for upcoming flights.Your flight is scheduled as planned but you prefer to travel later? Successfully tested since June, “Ready to Fly” will be available as from July 17 on flights from Paris to Corsica and French overseas destinations, before being gradually rolled out over the summer to a growing number of destinations. If a document is missing or incomplete, customers receive a notification message inviting them to transfer the missing documents or to present them at the airport on the day of their trip. The boarding passes issued will then be marked “Ready to Fly”, enabling them to be processed quickly by Air France teams at the airport on the day of departure. These documents are then checked and if they are complete and correct, a confirmation message is sent to the customer. With “Ready to Fly”, the airline offers its customers the certainty of knowing that they have all the health documents required for their trip before they arrive at the airport.Ī few days before departure, customers travelling on eligible flights receive an email inviting them to upload their health documents on an Air France online platform.
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